Ar77 FAQ — All your questions answered here

Opening a new account on ar77 takes just 3 to 5 minutes. Simply enter your mobile number or email, choose a password, and fill in a few basic details. Once your OTP is verified, your account is activated immediately.

No. Under ar77's policy, each person is permitted to hold only one account. Creating multiple accounts may result in all of them being suspended and any associated bonuses being voided.

On the login page, click the "Forgot Password?" option. An OTP will be sent to your registered mobile number. Use that OTP to set a new password. The whole process takes just 2 minutes.

KYC verification may be required to process withdrawals. Simply upload a copy of your National ID or passport to complete verification. This step ensures the security of your account.

If your account is suspended, contact our 24/7 live support directly. The reason is typically communicated to you, and submitting the required documentation usually resolves the issue quickly.

ar77 supports deposits via bKash, Nagad, Rocket, DBBL, and other popular mobile banking methods. Direct bank transfers are also accepted. Visit the Deposit page for minimum deposit amounts.

For mobile banking payments, your balance is usually updated within 1 to 5 minutes. Bank transfers may take a little longer. If the wait exceeds the expected time, please contact our support team.

ar77 does not charge any deposit fees. However, your mobile banking provider or bank may apply their own transfer charges — those fees are entirely at the discretion of the respective service provider.

Yes, if a deposit fails, the amount is automatically returned to the original source. If the funds have not been returned within 24 hours, please contact the support team with your transaction reference number.

Mobile banking withdrawals are typically processed within 15 minutes to 24 hours. Bank transfers may take 1 to 3 business days.

The latest information on minimum withdrawal amounts and limits is available in your account dashboard and the cashier section. Limits may vary depending on your chosen payment method.

If your withdrawal is stuck, first check whether your KYC verification is complete. Also confirm that the wagering requirements on any active bonus have been met. If the issue persists, contact support with your transaction ID.

When you make your first deposit after opening a new account, a welcome bonus is automatically credited. Full details on the bonus amount and terms can be found on the Promotions page.

A wagering requirement means you must place bets totaling a specified multiple of your bonus amount before you can withdraw. For example, with a 30x requirement on a BDT 100 bonus, you would need to wager BDT 3,000. Requirements vary by bonus.

A cashback bonus returns a portion of your net losses over a given period back to your account. This is typically calculated on a weekly or monthly basis and varies depending on your VIP tier.

Yes, ar77 has a referral program. When you refer a friend or acquaintance, both of you can receive a bonus. Your referral link is available in your account dashboard.

ar77 offers slots, fish games, Live Casino (baccarat, roulette, blackjack), Sports Betting, crash games, and much more. The full list of available games can be found in the game lobby.

In Fish Game, you hunt fish across an underwater scene. Shoot fish with your cannon to earn points or prizes — the bigger the fish, the bigger the reward. It's easy to pick up and fun to play; no special skills required.

If your connection drops, most games will resume from where you left off once you reconnect. If an active bet is affected, report it to the support team along with your game session ID.

Yes, nearly all games on ar77 can be played in a mobile browser. Simply visit ar77.onl from any modern smartphone browser such as Chrome or Firefox and start playing.

ar77 uses 256-bit SSL encryption, on par with the world's leading banks. Your personal information, password, and transaction data are fully protected and never shared with third parties.

Go to Account Settings and find the 2FA option under the "Security" section. Enable OTP-based verification using your mobile number. From then on, you will need to enter an OTP code each time you log in.

Change your password immediately and notify our support team. Our security team will review the account activity log and take the necessary action.

Once you create an ar77 account, you are automatically enrolled in the VIP Program. Earn points by playing games and progress step by step to higher VIP tiers.

VIP members enjoy higher cashback rates, exclusive bonus offers, faster withdrawals, a dedicated account manager, and invitations to special events. Benefits increase further at higher VIP tiers.

VIP point expiry terms and conditions are detailed on the VIP page. Points continue to accumulate as long as your account remains active, giving you the opportunity to advance to higher tiers.